The Landmark Electronic Application Navigator™ (better known as LEAN) is designed to make your enrollment process faster, easier, and better! LEAN supports all Medicare Plans, including Medicare Supplement. LEAN is available as a website on a desktop or laptop. LEAN is also available as a mobile app for iOS and Android tablets. The mobile app allows you to take applications online or offline.
LEAN now uses Optum ID to log in. You will use the same Optum ID to log in as you use for Jarvis.
LEAN now offers Remote Signature. Using DocuSign, your members can sign by e-mail if they cannot complete the application during your appointment.
AARP Medicare Supplement enrollment is now even more hassle-free!
- NEW Voice Signature is now available nationwide!
- After completing a Medicare Supplement or PDP application in LEAN, you will have the option to import the application data to the companion Med Supp/PDP sale.
After completing a Medicare Supplement or PDP application in LEAN, you will have the option to import the application data to the companion Med Supp/PDP sale.
LEAN now generates PDF copies of your applications. Download the PDF copies from the My Apps section of the LEAN website.
The LEAN tool facilitates electronic enrollment through both online and offline submissions.
While online, you can take enrollment applications via website or mobile app (Apple or Android). You are able to complete applications, interact with our current provider data system, and capture signatures right on your device.
When offline, you can use the mobile app on your tablet to enter and store applications for all Medicare Plans, except AARP® Medicare Supplement Plans. After you meet with the consumer, connect to the internet and login to LEAN. All of the enrollment applications you have entered offline will be automatically submitted electronically. Agents are expected to login online at least once a day and verify submitted applications in the “My Applications” section of LEAN.
Would you like to conduct training in LEAN or access the LEAN training site? Please send a request to email@example.com for access and training ID. These requests will be processed within 1-3 business days.
Do you need to reset your LEAN Password? Your LEAN Password is the same password that you use for Jarvis. If you need to reset your password, please sign out and select Password Assistance.
Select the link for your operation system of your phone and/or tablet.