Become familiar with the member experience. In the tabs below are the most common examples of communications members receive from the plan.
New Member Experience - Enrollment and Onboarding Touchpoints
Based on the plan selection, new members may receive the following communications.
Pre-Effective Medicare Advantage Sales Material Samples
MA Monthly Premium Billing Statement
MA Verification Letter Example
MA Welcome Letter and Member ID Card
Based on the plan selection, new members may receive the following communications.
Pre-Effective Medicare Advantage Sales Material Samples
MA Monthly Premium Billing Statement
MA Verification Letter Example
MA Welcome Letter and Member ID Card
New Member Experience – Key Touchpoints After Coverage Begins
When the member’s plan coverage begins, they may receive the following information to help them get started with their new plan.
After Coverage Begins Medicare Advantage Sales Material Samples
MA New Member Just Checking In Call 2021
MA New Member Renew Magazine 2020
MA New Member Welcome Series 2020
MA Health Assessment and Cover Letter
When the member’s plan coverage begins, they may receive the following information to help them get started with their new plan.
After Coverage Begins Medicare Advantage Sales Material Samples
MA New Member Just Checking In Call 2021
MA New Member Renew Magazine 2020
MA New Member Welcome Series 2020
MA Health Assessment and Cover Letter
General Member Example-Other Example
Each member receives communications based on their unique health care experience. A few of the most common and universally delivered communications are shown below.The member experience consists of many touchpoints not shown here.
Additional Medicare Advantage Sales Material Samples
MA Part D Explanation of Benefits Sample 2019
MA Annual Notice of Changes 2020
Each member receives communications based on their unique health care experience. A few of the most common and universally delivered communications are shown below.The member experience consists of many touchpoints not shown here.
Additional Medicare Advantage Sales Material Samples
MA Part D Explanation of Benefits Sample 2019
MA Annual Notice of Changes 2020
New Member Experience – Enrollment and Onboarding Touchpoints
Based on the plan selection, new members may receive the following communications.
Based on the plan selection, new members may receive the following communications.
New Member Experience – Key Touchpoints After Coverage Begins
When the member's plan coverage begins, they may receive the following information to help them get started with their new plan.
After Coverage Begins Part D Sales Material Samples
When the member's plan coverage begins, they may receive the following information to help them get started with their new plan.
After Coverage Begins Part D Sales Material Samples
General Member Experience – Other Examples
Each member receives communications based on their unique health care experience. A few of the most common and universally delivered communications are shown below.The member experience consists of many touchpoints not shown here.
Additional Part D Sales Material Samples
Each member receives communications based on their unique health care experience. A few of the most common and universally delivered communications are shown below.The member experience consists of many touchpoints not shown here.
Additional Part D Sales Material Samples
New Member Experience - Enrollment and Onboarding Touchpoints
Based on the plan selection, new members may receive the following communications.
Pre Effective Medicare Supplement Sales Material Samples
Enrollment Kit AARP Medicare Supplement
Welcome Communications Medicare Supplement
Website Registration Communication Medicare Supplement
Based on the plan selection, new members may receive the following communications.
Pre Effective Medicare Supplement Sales Material Samples
Enrollment Kit AARP Medicare Supplement
Welcome Communications Medicare Supplement
Website Registration Communication Medicare Supplement
New Member Experience – Key Touchpoints After Coverage Begins
When the member’s plan coverage begins, they may receive the following information to help them get started with their new plan.
After Coverage Begins Medicare Supplement Sales Material Samples
When the member’s plan coverage begins, they may receive the following information to help them get started with their new plan.
After Coverage Begins Medicare Supplement Sales Material Samples
Saturday 8 a.m.-5 p.m. CST
Open Sunday 12/5/2021 8:00 – 5:00 CST
phd@uhc.com
888-381-8581
Please select a chat topic from the list below
Please select a chat topic from the list below
Live Chat with a Producer Help Desk Representative
Sorry, PHD Chat is not available at this time.
Sorry, you have another session open. Please close that session and then start a new one.