NOVEMBER 17, 2025 * OPERATIONS
Enhancing your Book of Business with SSBCI statuses
We're excited to bring you another Book of Business enhancement that will enable you to easily and efficiently view the qualifying condition verification status for your current clients in a plan with Special Supplemental Benefits for the Chronically Ill (SSBCI) for 2026. UnitedHealthcare aims to make the transition to SSBCI benefits seamless.
SSBCI verification statuses help you:
- Offer personalized support to clients
- Stay ahead in helping your clients access their benefits by ensuring their qualifying condition is verified
- Deliver exceptional service with up-to-date data at your fingertips
How to get started with SSBCI verification
- To identify relevant members, go to your Book of Business and click Filters. Then select the SSBCI filters under Member Status.
- Review the impacted members to understand their status
- Take necessary actions based on the verification results
Explore this enhancement to unlock the full potential of Book of Business on Jarvis. For more information related to SSBCI, check out SSBCI Member Communications and the SSBCI - Quick Reference Guide.
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12/31/2025 - 7am - 9pm New Years Eve
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Monday - Friday | 7am – 9pm CST
12/24/2025 - 8am - 5pm CST Christmas Eve
12/25/2025 - Closed Christmas Day
12/31/2025 - 7am - 9pm New Years Eve
1/1/2026 - Closed New Years Day
12/24/2025 - 8am - 5pm CST Christmas Eve
12/25/2025 - Closed Christmas Day
12/31/2025 - 7am - 9pm New Years Eve
1/1/2026 - Closed New Years Day