Annual Enrollment Period (AEP) is wrapping up, and we're preparing for a powerful finish! The week after Thanksgiving is traditionally one of the busiest times of the year. We're here to help you make the most of this final push with these key resources:

• The Applications page shows the status of applications submitted
• Our knowledgeable Producer Help Desk (PHD) representatives have extended hours. You can call or chat them Monday, Dec. 1 to Sunday, Dec. 7 from 7:00 a.m. – midnight CST.
• The 2026 AEP Resources page in Jarvis provides information on Medicare Advantage plans and Medicare Supplement Plans

Important: 

• Online applications must be submitted by 11:59 p.m. local time on Sunday, Dec. 7
• Paper applications must be signed by an enrollee and received and signed by you by midnight (local time) Sunday, Dec. 7 and submitted within 24 hours of receipt. Be sure you sign and date a paper application immediately upon receipt, as it must be dated the same day it is received from the consumer. This is also a critical step for you to be assigned as the Agent of Record. If you receive a paper application on or after Sunday, Dec. 7, follow these guidelines:  
  • Sign and date the enrollment application based on the actual date of agent receipt (backdating is prohibited)  
  • Submit the enrollment application to the Enrollment Department as you normally would. The Enrollment Department may need to pend or deny the enrollment application and reach out to the consumer for a valid election period (if applicable). 
  • Do not destroy or hold AEP enrollment applications dated and/or received after Dec. 6. Submit all received applications to UnitedHealthcare's Enrollment Department.

As always, thank you for your dedication and for helping clients find the plan that’s right for them, this AEP. 

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