With November being gratitude month, we wanted to take a moment to let you know how thankful we are for each and every one of you. The 2026 Annual Enrollment Period has been unlike any other. Amidst all the changes and challenges, your compassion, commitment and tireless service continue to make a meaningful difference for members.  
 

You remind us every day what it means to serve — to care deeply, listen intently and keep showing up. We see you, we value you and we’re committed to standing beside you — today and in every season ahead. That's why we continue to invest in our tools and resources that support your business, including: 

• Optimized agent tools and technology 
• Focus on the members who need you most: More visibility to important member information, like Special Supplemental Benefits for the Chronically Ill verification for Medicare Advantage members, in your Jarvis Book of Business so you can easily identify members who need support. 
• Save time: The easy-to-use interface of the Jarvis Application page gives a snapshot of applications submitted, allows you to directly upload documents for Medicare Advantage members and filter data. 
• A team of local field leaders exclusively dedicated to answering your questions and supporting your business every step of the way. 
• Extra support from Producer Help Desk (PHD): Knowledgeable representatives are available via phone or chat for extended hours during AEP to make it easier for you to get answers when you need them. Visit the Agent Support Center for more information. 
   

Thank you for your continued dedication during this important time of year. Your work matters and we’re here to support you every step of the way.  

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