What are the system requirements to use this website?
Jarvis is our intuitive portal, and while it is easy to navigate, you may have a few questions about where to find information. We can help!
How do I navigate Jarvis?
We have made navigating Jarvis easy and intuitive! Simply roll over the navigational items in the blue bar at the top of the page to see the information contained in each section. Since some documents and links may have moved to different sections from the previous site, Jarvis also includes a global search function to make it hassle free to find information. Content may have moved, so search keywords to find the information you need. You can also contact the Producer Help Desk (PHD) if you aren’t able to locate the information
How is my information secured?
Jarvis uses a Secure Socket Layer to encrypt data that is transferred between your browser and the server. When you sign into Jarvis, your secured user name and password will only allow information you are assigned to see with your certifications and registration.
Where can I find my recent application activity?
Recent activity is now part of the Application Search. You can view activities from the past 30 days and search the previous two years.
How do I find information on Ancillary Benefits?
Ancillary Providers are located outside the Medicare provider search and is located on the Provider and Rx Search Tools page by scrolling to the bottom.
Search for the following types of providers:
- Dental / Dentist
- Chiropractor / Chiropractic / Acupuncture
- Mental Health
- Vision / Eye
- Fitness / Gym
Jarvis is a great site! How can I provide feedback?
We welcome your feedback and comments as we continue to enhance your agent experience. Please contact the Producer Help Desk
How do I learn more about how to use Jarvis?