Knowledge Center
The Knowledge Center is your go-to destination for essential agent resources.
The Knowledge Center is your go-to destination for essential agent resources.
Your source for knowledge, guidance and updates.
The Knowledge Center serves as centralized gateway to agent training, reference guides, compliance resources, member communications and agent news. Designed to support consistency, clarity and success, these resources help you stay informed and prepared in a constantly evolving environment.
Agent News
2026-10-12T06:23:00.000-05:00
2027 Star Ratings
View the 2027 Star Ratings for UnitedHealthcare.
2026-09-23T06:17:00.000-05:00
2027 Annual Contract Amendment overview
This article provides a high-level overview of the 2027 Annual Contract Amendment
2026-08-20T06:26:00.000-05:00
2027 Medicare Advantage benefits are here
Visit the Medicare Product Portal to explore plans and get ready for AEP
2026-10-05T04:50:00.000-05:00
New commission statement changes
We have enhanced the commission statements to make it easier to review your commission details.
2026-10-05T13:41:00.000-05:00
Dual enrollment training
The Dual Enrollment training module can help you prepare for the upcoming Open Enrollment Period.
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2026-10-05T09:39:00.000-05:00
IFP Connect
Did you miss the September 18, 2026, issue of IFP Connect? If so, you can view it here.
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View Hours
AEP Hours of Operation Mon–Fri |7am – 9pm CT
Sat | 10/3/26 – 11/28/26 8am–5pm CT
Mon–Fri |11/30/26 – 12/4/26 7am–12am CT
Sat |12/5/26 – 7am–12am CT
Sun | 12/6/26 – 7am–12am CT
Mon |12/7/26 – 7am–12am CT
Holiday Hours
Thanksgiving | 11/26/26 Closed
Fri | 11/27/26 – 7am–7pm CT
Sun | 11/29/26 Closed
Sat | 10/3/26 – 11/28/26 8am–5pm CT
Mon–Fri |11/30/26 – 12/4/26 7am–12am CT
Sat |12/5/26 – 7am–12am CT
Sun | 12/6/26 – 7am–12am CT
Mon |12/7/26 – 7am–12am CT
Holiday Hours
Thanksgiving | 11/26/26 Closed
Fri | 11/27/26 – 7am–7pm CT
Sun | 11/29/26 Closed
AEP Hours of Operation Mon–Fri |7am – 9pm CT
Sat | 10/3/26 – 11/28/26 8am–5pm CT
Mon–Fri |11/30/26 – 12/4/26 7am–12am CT
Sat |12/5/26 – 7am–12am CT
Sun | 12/6/26 – 7am–12am CT
Mon |12/7/26 – 7am–12am CT
Holiday Hours
Thanksgiving | 11/26/26 Closed
Fri | 11/27/26 – 7am–7pm CT
Sun | 11/29/26 Closed
Sat | 10/3/26 – 11/28/26 8am–5pm CT
Mon–Fri |11/30/26 – 12/4/26 7am–12am CT
Sat |12/5/26 – 7am–12am CT
Sun | 12/6/26 – 7am–12am CT
Mon |12/7/26 – 7am–12am CT
Holiday Hours
Thanksgiving | 11/26/26 Closed
Fri | 11/27/26 – 7am–7pm CT
Sun | 11/29/26 Closed
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