Explore foundational research insights, journey requirement forms, and compliance updates to inform your outreach strategy. The Member Flow Guidebook outlines quarterly touchpoints such as PCP updates, HRA completion, pharmacy education, and preventive care. Each section includes suggested broker actions and ready-to-use videos and flyers to reinforce messaging and encourage member interaction
Sat | 10/3/26 – 11/28/26 8am–5pm CT
Mon–Fri |11/30/26 – 12/4/26 7am–12am CT
Sat |12/5/26 – 7am–12am CT
Sun | 12/6/26 – 7am–12am CT
Mon |12/7/26 – 7am–12am CT
Holiday Hours
Thanksgiving | 11/26/26 Closed
Fri | 11/27/26 – 7am–7pm CT
Sun | 11/29/26 Closed
Sat | 10/3/26 – 11/28/26 8am–5pm CT
Mon–Fri |11/30/26 – 12/4/26 7am–12am CT
Sat |12/5/26 – 7am–12am CT
Sun | 12/6/26 – 7am–12am CT
Mon |12/7/26 – 7am–12am CT
Holiday Hours
Thanksgiving | 11/26/26 Closed
Fri | 11/27/26 – 7am–7pm CT
Sun | 11/29/26 Closed
